The Bestseller



Have you ever met a negative person who drained your energy? Asked yourself why the negative takes up so much space, or wondered how you can avoid being dragged along and dragged down? 

Have you become involved in misunderstandings and been unable to understand quite where it all went wrong? Or heard people say: ‘Come on! Surely we can talk about this like adults!’?

Have you reflected over how best to respond when faced with someone who is deeply upset? Asked yourself what actually makes us humans function as we do? Wondered how we can develop good relationships while avoiding connections and interactions that steal lots of energy?

Keynote speaker Lena Skogholm takes you on an exciting journey of discovery through the fantastic landscape of the brain. You’ll discover explanations for events that may occur in your relationships, together with concrete advice and tools you can use in a range of situations in order to bring about the best outcome for both parties. When we align our interactions with the brain’s biological frameworks, we achieve optimal results – it’s as simple as that!



  • Improved interactions externally
  • Increased customer satisfaction
  • Improved interactions internally
  • More energy
  • Make difficult conversations easier
  • Better working environment
  • Increased well-being and more energy
  • Better results

Interactions are all about how we behave towards each other, both in words and in wordless communication!
This is what determines how the interaction turns out.

  • Conferences
  • Planning days
  • Manager days
  • Kick-offs
  • Themed days
  • Training days


The social working environment is the social interplay at work. The sum of how everyone interacts with each other in the workplace creates the social working environment. 

  • Lots of insights
  • Practical tools
  • Professional
  • interaction
  • Ways to make difficult conversations easier
  • A better atmosphere at work
  • Inspiration and laughter
  • Easy to make a direct difficult
  • More energy and well-being

Interactions both externally and internally make an important contribution to how successful your results are. 

“He who does not understand the power of words can never understand people”



Read the interview with preschool managers who had all of their employees read the Connection Code.

Cecilia Thomasson and Anna Hägg, who are responsible for three preschools and 50-60 employees on the Swedish island of Gotland, share their experiences. 

1. How was it that you began reading the Connection Code?

We had an idea that we needed to work on interactions on many different levels (such as staff – staff, staff – parents, staff – children) in our preschools. Cissi saw a review and advertising for it on Facebook and was interested in reading it. After we’d both read it and felt it was perfect for the ideas we needed to work on, we decided everyone should read it!


2. What was the next step after this?

The step after this was deciding how we should go about working with the book and getting our employees to accept it in the best way. We wanted to create reflection, discussions and change. We decided to give each employee one reading hour per week, during which they should read a chapter. Then they would write a few lines on what they thought about the chapter in digital form on a forum where all of the preschool employees could read each other’s thoughts. We based this on the questions in the book. This had a mixed reception as it wasn’t easy for everyone to reflect openly in writing. Some people wrote lots and others would rather talk about the book. So we also used one point on the agenda in each workplace meeting for discussion of the book.

3. After all of the employees had read the Connection Code, how did you implement the ideas in your everyday work?

During the autumn, we had ongoing discussions in small groups. We started every discussion with a short, stimulating film that we felt captured the essence of the chapter they’d read. There was a great deal of laughter and positive comments in the discussions


4. What results have you seen?

Some employees have really revealed their personalities, and others have openly pondered how they can work together to contribute to a better working climate. There’s a better atmosphere in the staffroom. The employees respond more to combative behaviour with a shrug of the shoulders and a smile than with reptile brain interactions. If someone’s in a bad mood or is having a difficult day, nobody takes it personally. We take responsibility and try to help each other instead. The focus is placed on thinking of change rather than complaining or getting stuck in the old ways.


5. What surprised you about the process?

The fact that so many employees could accept it so positively and think constructively about how together we can make the workplace better. And also that every employee liked the book. Lots of them have also purchased the book themselves so they can read it several times and pass it onto their friends and family.


6. If you were going to tell other businesses about it, what would you say?

Read it! Work with it! It creates change we never thought would happen so quickly!


Employee quotes:

“High levels of recognition both in people we meet and in ourselves. I’ve seen nature programmes on TV about wolf packs and monkeys being reintroduced to the wild and I’ve often thought such situations are very like my working day. Perhaps I wasn’t so far off after all!”

“I had many new thoughts, above all about how important it is when you lead a children’s group to exude calmness, positivity and give the impression of being in charge even when you aren’t. The children watch us constantly, and as long as I give that impression, the children feel safe. Regardless of whether or not I’m actually calm and in control :)”


“The book taught me strategies for interacting with people who are in the monkey brain or reptile brain. To listen to and confirm people in the monkey brain and to remember that these people actually don’t really want advice or a solution in the first instance, and to be friendly, calm, clear and concise when I encounter anyone who’s currently in the reptile brain.”

“The image of the brain’s three functions is like a map we can use when we’re navigating through complicated human meetings during our everyday lives. Our job is almost 100% about interplay and interaction with other people, so for us this knowledge is very useful.”

“The book made me think and I started to immediately find examples of when both myself and other people had been in the different brains, at home and at work. Simply reading the first chapter gave me the impression that the book is really useable, laid out clearly and with examples that are easy to understand.”

“The quick reference guide of positive and negatively charged words is something I’m going to print out and put on the wall so I can practise.”


Lena Skogholm is the co-author of the book:

What do you do if you have to communicate but don’t want to? How do you get dialogue going in a general meeting? Can you save your boring PowerPoint slides? Do you have challenges in your internal communication? Do you find it difficult to understand the other sex? How can you communicate best when you meet a customer, a colleague or a fellow human?  

This book gives you 12 speakers’ unique thoughts about communication. People who give inspirational and instructive talks to companies, schools, municipalities and other organisations in Sweden and across the world. Some of them provide practical lists of tips, while others offer thoughts, theories or illuminating stories. Each speaker has a separate area of expertise, their own linguistic style and their own chapter.